Security isn’t a feature. It’s the architecture.
Most systems bolt security onto centralized databases and hope for the best. EverBetter starts from a different premise: patient data belongs to patients, encryption meets the highest standards, and there is no honeypot to breach.
The security model
Patient-sovereign Solid Pods
Every patient holds their health data in a personal Solid Pod — developed at MIT by Sir Tim Berners-Lee. Providers request access; patients grant or revoke it. Access is explicit, auditable, and patient-controlled by design.
No centralized honeypot
Decentralized vaults eliminate the single point of failure that makes traditional EHR databases prime breach targets. Patient health data lives in the patient’s Pod; practice operational data lives separately in EverBetter’s cloud infrastructure.
Encryption at the highest standards
Encryption protocols developed to meet or exceed global healthcare security standards protect data in transit and at rest — access happens only when authorized.
Role-based access control
Staff and team management provides role assignment and permission scoping. Each staff member sees and does only what their role allows, and access events are logged for compliance.
Compliance, built for the regulatory reality
HIPAA compliance by design
EverBetter is designed for HIPAA compliance, and a Business Associate Agreement (BAA) is provided as part of every engagement — before any work involving patient data begins.
ONC 21st Century Cures Act
The Cures Act prohibits information blocking, with penalties up to $1 million per violation (HHS, 2024). EverBetter’s Solid Pod architecture directly addresses this requirement — patient access is the default, not an afterthought.
Consent management
The forms module captures patient consent for specific workflows — telehealth, treatment, research — with completed consent forms stored in the patient record, configurable per state requirements.
Payment-grade security leadership
EverBetter’s CISO pioneered “tap and pay” NFC technology with the world’s largest credit card companies — the same battle-tested rigor now protects patient data.
For specific incident-response procedures, state privacy law documentation, or technical security documentation, request EverBetter’s compliance materials. See also ourHIPAA Declaration and Privacy Policy.
Security questions, answered
Is EverBetter HIPAA compliant?
Yes. EverBetter is designed for HIPAA compliance. Any engagement involving access to patient data requires a Business Associate Agreement (BAA) to be in place before work begins — EverBetter provides one as part of the vendor engagement process.
What does patient-sovereign data mean?
It means the patient owns their health data. Each patient has a Solid Pod that stores their records. Providers and institutions request access; the patient grants or revokes it at any time.
Where is EverBetter data stored?
Patient health data is stored in the patient’s Solid Pod. Practice operational data is stored in EverBetter’s cloud infrastructure. This separation eliminates centralized vulnerability while keeping practice operations fast.
How does patient data ownership affect HIPAA compliance?
It strengthens it. The ONC’s 21st Century Cures Act prohibits information blocking with penalties up to $1 million per violation (HHS, 2024). EverBetter’s architecture makes patient access explicit, auditable, and patient-controlled by design.
How does EverBetter handle audit logging?
The platform’s role-based permission system controls who can access what, and access events are logged for compliance purposes. Detailed audit log documentation is available on request.
Bring your compliance counsel.
We’re happy to walk through the architecture, the BAA, and the audit trail in as much depth as you need.